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		Making meaning : how successful businesses deliver meaningful customer experiences / Steve Diller, Nathan Shedroff, Darrel Rhea. by Diller, Stephen Shedroff, Nathan Rhea, Darrel Publication details: Berkeley, Calif. : New Riders, c2008 Availability: Items available for loan: Pilkington Library (1)Call number: 658.812/DIL. Place hold Add to cart (remove)
		The four steps to the epiphany : successful strategies for products that win / Steven G. Blank. by Blank, Steven G. (Steven Gary) Edition: 3rd ed. Publication details: [California] : S. G. Blank, 2007 Other title: 4 steps to the epiphany Availability: Items available for loan: Pilkington Library (1)Call number: 658.11/BLA. Place hold Add to cart (remove)
		The service-dominant logic of marketing : dialog, debate, and directions / Robert F. Lusch and Stephen L. Vargo, editors ; forewords by Ruth N. Bolton and Frederick E. Webster, Jr. by Lusch, Robert F Vargo, Stephen L, 1945- Publication details: Armonk, N.Y. : M.E. Sharpe, c2006 Other title: Service dominant logic of marketing Availability: Items available for loan: Pilkington Library (8)Call number: 658.812/SER, ... Place hold Add to cart (remove)
		Contemporary selling : building relationships, creating value / Mark W. Johnston and Greg W. Marshall. by Johnston, Mark W Marshall, Greg W Johnston, Mark W. Relationship selling Edition: 4th ed. Publication details: New York : Routledge, 2013 Availability: Items available for loan: Pilkington Library (2)Call number: 658.85/JOH, ... Place hold Add to cart (remove)
		Value co-creation in sport management / edited by Herbert Woratschek, Chris Horbel, Bastian Popp. by Woratschek, Herbert [editor.] Horbel, Chris [editor.] Popp, Bastian [editor.] Publication details: London : Routledge, Taylor & Francis Group, 2016 Availability: Items available for loan: London Library (1)Call number: 796.069/VAL. Place hold Add to cart (remove)
		Contemporary selling : building relationships, creating value / Mark W. Johnston and Greg W. Marshall. by Johnston, Mark W [author.] Marshall, Greg W [author.] Johnston, Mark W. Relationship selling Edition: Fifth Edition. Publisher: New York : Routledge, Taylor & Francis Group, 2016 Availability: Items available for loan: Pilkington Library (8)Call number: 658.85/JOH, ... Not available: Pilkington Library: Checked out (2). Place hold Add to cart (remove)
		On purpose : delivering a branded customer experience people love / Shaun Smith, Andy Milligan. by Smith, Shaun [author.] Milligan, Andy [author.] Publisher: London ; Philadelphia : Kogan Page, 2015 Availability: Items available for loan: London Library (1)Call number: 658.827/SMI. Place hold Add to cart (remove)
		Business relationship manager : careers in IT service management / Ernest Brewster. by Brewster, Ernest Series: BCS guides to IT rolesPublisher: London : BCS, [2014]Copyright date: 2014 Availability: Items available for loan: Pilkington Library (4)Call number: 658.4038/BRE, ... Place hold Add to cart (remove)
		Business relationship manager [electronic resource] : careers in IT service management / Ernest Brewster. by Brewster, Ernest [author.] Series: BCS Guides To IT RolesPublisher: Swindon, England : BCS, 2014 Online resources: Click here to access online Availability: Items available for loan: Online Resource (1). Place hold Add to cart (remove)
		The 7 principles of complete co-creation / Stefanie Jansen, Maarten Pieters by Jansen, Stefanie Pieters, Maarten Publication details: Amsterdam : Bis Publishers, 2017 Other title: Seven principles of complete co-creation Availability: Items available for loan: London Library (1)Call number: 658.575/JAN. Place hold Add to cart (remove)
		Customer relationship management : a strategic approach to marketing / Kaushik Mukerjee ; foreword by Prof. Jagdish N. Sheth. by Mukerjee, Kaushik, 1969- [author.] Edition: Eastern economy edition. Publisher: Delhi : PHI Learning Private Limited, February 2014 Availability: Items available for loan: London Library (5)Call number: 658.812/MUK, ... Place hold Add to cart (remove)
		Contemporary selling [electronic resource] : building relationships, creating value / Mark W. Johnston and Greg W. Marshall. by Johnston, Mark W Marshall, Greg W Johnston, Mark W. Relationship selling Edition: Fifth edition. Publisher: New York : Routledge, Taylor & Francis Group, [2016] Online resources: Click here to access online Availability: Items available for loan: Online Resource (2). Place hold Add to cart (remove)
		Handbook on the experience economy [electronic resource] / edited by Jon Sundbo, Flemming Sørensen. by Sundbo, Jon Sørensen, Flemming Publication details: Cheltenham : Edward Elgar, 2013 Online resources: Click here to access online Availability: Items available for loan: Online Resource (1). Place hold Add to cart (remove)
		The hero trap [electronic resource] : how to win in a post-purpose market by putting people in charge / Thomas Kolster. by Kolster, Thomas, 1978- [author.] Publisher: London : Routledge, 2020 Online resources: Click here to access online Availability: Items available for loan: Online Resource (1). Place hold Add to cart (remove)
		Managing customer experience and relationships : a strategic framework / Don Peppers, Martha Rogers. by Peppers, Don [author.] Rogers, Martha, 1952- [author.] Edition: Fourth edition. Publisher: Hoboken, New Jersey : Wiley, [2022]Copyright date: 2022 Availability: Not available: Pilkington Library: Checked out (1). Place hold Add to cart (remove)