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Total quality management process : a systematic approach / Gopal K. Kanji, Mike Asher. by Series: Advances in total quality management series ; 1
Publication details: Abingdon : Carfax Pubg Co., 1993
Availability: Items available for loan: Pilkington Library (1)Call number: 658.562/KAN.
The quality journey / J. J. Dahlgaard, K. Kristensen, G. K. Kanji. by Series: Advances in total quality management series
Publication details: Abingdon : Carfax, 1994
Availability: Items available for loan: Pilkington Library (1)Call number: 658.562/DAH.
100 methods for total quality management / Gopal K. Kanji and Mike Asher. by
Publication details: London : Sage, 1996
Availability: Items available for loan: Pilkington Library (1)Call number: 658.562/KAN.
Fundamentals of total quality management : process analysis and improvement / Jens J. Dahlgaard,Kai Kristensen and Kopal K.Kanji. by
Publication details: London : Chapman & Hall, 1998
Availability: Items available for loan: Pilkington Library (1)Call number: 658.562/DAH.
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