TY - BOOK AU - Brewster,Ernest TI - Business relationship manager: careers in IT service management T2 - BCS Guides To IT Roles SN - 9781780172514 PY - 2014/// CY - Swindon, England PB - BCS KW - Information technology KW - Management KW - Management information systems KW - Relationship marketing N1 - Includes bibliographical references and index; Login to VPN Client for off campus access UR - https://ebookcentral.proquest.com/lib/lboro/detail.action?docID=1713955 ER -