Johnston, Mark W.,

Contemporary selling : building relationships, creating value / Mark W. Johnston and Greg W. Marshall. - Fifth Edition. - xxi, 413 pages : illustrations ; 28 cm

Revised edition of the authors' Contemporary selling, 2013.

Includes bibliographical references (pages 389-401) and index.

9781138951235 1138951234

2015031607


Selling.
Relationship marketing.
Customer relations.