Ott, Ellis R. Process quality control : troubleshooting and interpretation of data / Ellis R. Ott, Edward G. Schilling and Dean V. Neubauer. - 3rd ed. - New York ; London : McGraw-Hill, 2000 - 500p. : ill. ; 23cm - Professional engineering . Includes CD-ROM. ISBN: 0071350101 Nat. Bib. No.: bA0X2465 Subjects--Topical Terms: Production planning--Quality controlData editing Dewey Class. No.: 658.562015195