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Customer experience 3.0 : high-profit strategies in the age of techno service / John A. Goodman.

By: Publisher: New York : American Management Association, [2014]Description: xi, 244 pages ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780814433881
  • 081443388X
Subject(s):
Holdings
Item type Home library Call number Status Date due Barcode Item holds
London Long Loan London Library London 658.812/GOO (Browse shelf(Opens below)) Available 0404606601
Total holds: 0

Includes bibliographical references and index.

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