Providing customer-oriented services in academic libraries /

Providing customer-oriented services in academic libraries / edited by Chris Pinder and Maxine Melling. - London : Library Association Publishing, in association with SCONUL, 1996 - xviii, 187 p ; 24 cm

1856042049

b96X1701


Academic libraries--Management--Great Britain
Academic libraries--Customer services--Great Britain

027.70941